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  • Online shopping growth factored into shipping pains this holidayadd to reading list  

    Posted on December 26, 2013 at 8:31 PM

    The late surge caught companies off guard. UPS and FedEx failed to deliver some packages by Christmas due to a combination of poor weather and overloaded systems, leaving some unhappy holiday shoppers.

    By MAE ANDERSON and SCOTT MAYEROWITZ
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