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Complaints against fitness influencer Brittany Dawn filed with Texas AG's office

Countless customers in North Texas and beyond say the personalized training they paid for never happened. Now, clients of Brittany Dawn Fitness are taking legal action.

DALLAS — In a new video posted to YouTube this week, North Texas fitness influencer Brittany Dawn said she is working hard to fix her mistakes. 

"I’m very, very happy to say that I have an incredible customer service team, and we have addressed every single issue that has come forward," Dawn said in the video.

Some women say they have received refunds. Others say they are still waiting for Dawn to return their messages. 

RELATED: Dallas fitness influencer Brittany Dawn halts personal coaching amid controversy

As of Tuesday afternoon, the Texas Attorney General's Office said five complaints have been filed against Brittany Dawn Fitness.

Kayla Lippens of Michigan continues to fight for a full refund after signing up for a two-month fitness plan. 

"The people who already got hurt and scammed from her are getting re-hurt and scammed from her again, waiting for her to respond," says Lippens.

An online petition titled, "Stop Brittany Dawn Fitness Scams," has over 11,000 signatures.

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