Video - News
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Mayor seeks improved technology after 911 calls go unanswered
Posted on July 6, 2012 at 5:27 PM
Updated Friday, Jul 6 at 5:46 PM
Dallas police oversee the system and say a spike in calls at that time likely took up all incoming lines covered by operators or the recording to hold on. That left the house fire calls ringing, so the callers hung up over a five-minute period.
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