Show Thumbnails
Show Captions

DALLAS Emergency call center dispatcher Nori Kelly said she will never forget the call she took on the night of August 7.

911 CALL: 'I'm in here with my little nephew, my brother and my sister. I'm losing breath; I can't breathe; I can't feel my legs.'

'He said he'd been shot,' Kelly recalled. 'He said he was in the closet. He told me exactly where he was in the house, even the color of the room, and that he was in a closet with his brothers and sister.'

Former Dallas ManiAAC dancer Erbie Bowser is charged with killing four and seriously injuring four others including the 13-year old boy who made that 911 call in that domestic violence rampage. The assault took place at two homes: One in Dallas, the other in DeSoto.

It was Kelly's calm response that got help on the way to a closet full of scared children inside the DeSoto home.

Kelly was honored at the Texas 911 Heroes Awards Ceremony and spoke for the first time about taking that call.

'It was horrifying,' she said. 'It was sad that someone, an adult that people looked up to could get to that point where he could shoot children... defenseless children. It still bothers me.'

Kelly wanted to shift focus away from the award, saying instead she hopes hearing what a real emergency sounds like will stop those from calling about barking dogs and bad directions.

Those unnecessary calls take 911 operators away from children and others who need help in emergencies that matter.

'A woman and child may be getting hurt; a man may be getting robbed,' says Kelly, 'We're trying to help people understand what 911 is for.'

Dallas residents can dial 311 to request help for non-emergency issues, 24 hours a day.

Erbie Bowser remains jailed. A grand jury hasn't yet met to consider the case, so he has not yet been indicted for the August murders.

E-mail and

Read or Share this story: