PLANO — After a group of Allen homeowners voiced complaints about shingle problems, a Pennsylvania shingle maker said it is sending a team of ten inspectors to North Texas for a first-hand look.

Shingles at the homes were dislodged from rooftops during the weekend wind storm, but the homeowners said they believe the bigger problem was the—shingles, not the wind.

Representatives at the manufacturer, CertainTeed, said they aren't so sure.

Now, residents in a Plano neighborhood said they also have the same problem.

"Shingles have ripped in half, and then we have full shingles that have come off the roof," said Carrie Geis, a Plano homeowner.

Geis said this isn't the first time high winds ripped shingles off her roof. She said she called her builder, hoping the roof was still under warranty. It wasn't.

"They said that right now, we are to call CertainTeed because they are the manufacturer of the shingles," she said.

CertainTeed is the same company that made the shingles Allen homeowners complained about.

Residents in Plano's Morningside neighborhood said whenever storms bring strong winds, they, too, lose shingles while homes in a neighboring subdivision don't. The homeowners said they don't understand why homes in a slightly newer neighborhood were nearly unscathed.

Dalia Morcos said her damage during the latest storm was the fourth time winds ripped shingles from her roof.

"I just feel upset that we have to replace the shingles two years the first time, and it's only been five years on those shingles," she said.

Mike Loughery, a spokesman for CertainTeed, said he would not speculate on what caused the shingles to come off so easily, but said chances are there is nothing wrong with the shingles.

Loughery said in many cases the shingles are not installed or sealed properly.

The shingle maker said in many cases, they have paid contractors to reseal shingles, and they encourage homeowners to call them so they can investigate and remedy problems.

Lennar Homes said it will work with the shingle company to try to figure out if it was the material or the construction that caused the problems. Pulte Homes said it plans to help homeowners who still have warranties, even though wind damage isn't usually covered.

E-mail sstoler@wfaa.com