Inappropriate Viewer Comments on WFAA.com

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by Web Producer

wfaa.com

Posted on June 28, 2012 at 4:16 PM

Q: I am a long time watcher of WFAA, from Chip Moody to Troy Dungan.  I access WFAA.com on a daily basis.
 What I am finding highly offensive is the tone in which folks are responding to articles posted on the web site.
 Comments that inference negativity, racism, etc.  
I think as a platform on television and now the Internet, it is WFAA's responsibility to keep their platform kid friendly.  If there are things that you would not put "on the air", then I believe it should not be on your website.  My daughter was over my shoulder and read some of these comments and I was appalled.  In 2012, I know that I can't believe that everything is peaches and cream, however, the fact that people use your website to spew hatred, it saddens me.  Thank you for listening!

A: Thank you for your email, and sensitivities. Reader-generated comments have become part of the landscape on the web. We do the best we can to police them, and welcome them, as long as they conform to the site’s guidelines. In fact, we recently adopted a new Facebook tool that identifies each reader who decides to post a comment, removing what was previously an anonymous post. We believe it will help cut down on unnecessarily caustic comments. We post the following information to help consumers understand:

We welcome your comments on this story's topic. Off-topic comments, personal attacks, and inappropriate language may be flagged and removed, and comment privileges blocked, per our Terms of Service (see URL below). Thank you for keeping the comments space respectful.

If you have further questions, please let us know. Thank you for taking the time to write.

Editor’s Note: Danielle wrote back to say, “Thank you for your quick response. Please note that I love WFAA from the Morning team (even Ron Corning, LOL!) to the 10 p.m. News. I love everything that you do for our community! I am glad to know that the comments are monitored, and I know folks have opinions, but it is the negativity that is somewhat shocking at times. Hope you have a great afternoon!”
 

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