North Texas tornado disaster information guide

Forney damage

Credit: Getty Images

This home in Forney was heavily damaged in Tuesday's tornado. (Photo by Tom Pennington/Getty Images)



Posted on April 4, 2012 at 3:08 PM

Updated Monday, Nov 11 at 6:20 PM

Red Cross Donation Drive
Donations can be made to the Red Cross via text message. Text "REDCROSS" to 90999 to make a $10 donation.

Vandergriff Honda will match donations to the North Texas Red Cross (up to $5,000 per donation) made in person at their dealership, 1104 W I-20 in Arlington, until 6:00 p.m. Wednesday.

WFAA Spirit of Texas Donation Drive
WFAA is teaming with Tom Thumb and the Red Cross for a donation drive across North Texas. Through April 15, people can donate to the relief fund at any of the 63 Tom Thumb locations throughout the Dallas-Fort Worth region by adding $1 to your checkout total. Every dollar collected will go directly to the American Red Cross to assist the North Texas tornado victims. You can find more information at

Insurance Information

USAA Disaster Experts
USAA is assisting members with both phone and on-site service. They can provide advice on filing claims, answer common insurance questions and help consumers combat fraudsters that prey on residents with catastrophe losses. They are on site at Bankston Ford in Arlington (1400 W I-20) and Huffines Chevrolet in Lewisville (1400 S. Stemmons Fwy), or available by phone at 1-800-531-USAA (8722). The on-site locations opened Wednesday at noon and will be open daily from 7 a.m. to 7 p.m.

AAA Texas
Those insured through AAA Texas for homes or vehicles can visit any D/FW local branch or call 1-800-672-5246 for assistance.

Shelter Locations

Lancaster Recreation Center
1700 S. Veterans Memorial Parkway
Lancaster, TX 75134

Tommie Allen Shelter
7071 Bonnie View Road
Dallas, TX 75241

Kiest Park Recreation Center
3080 South Hampton Road
Dallas, TX 75224

Arlington Community Center
712 W. Abram St.
Arlington, TX 76013

Salvation Army
I-20 at Kelly-Elliott Rd.
Arlington, TX 76017

School Information

Paul Quinn College Disaster Relief Drive
- 3837 Simpson Stuart Drive, Dallas, TX
Donors can drop off the following items at the college, or call us at 214-379-5577 and they will arrange pick-up:
Canned goods
Toiletries (soap, toothpaste, etc.)
Bottled water
Medical supplies
* This list isn’t exhaustive

Arlington Volunteer Opportunities 

Mission Arlington                                                                                                                          817-277-66290

Lancaster Tornado Relief - North Texas Area PIO Group

Donations: Lancaster Outreach Center
1120 Randlett Street
Lancaster, TX 76146

Kennedale Disaster Relief

Red Cross at Grace Community Church
801 West Bardin Road, Arlington, TX 76017

City of Kennedale volunteer information: 817-985-2104

City of Kennedale financial donation information: 817-985-2124

Kennedale Clothing Donations
Mansfield Salvation Army
936 Highway 287
Mansfield, TX 76063

Kennedale requests food donations go through any local food bank.

Arlington Debris Clean-Up
St. Barnabas United Methodist Church is putting together teams of volunteers to remove debris from yards and homes on Saturday, April 7th. If you would like assistance, please call or text Rev. Mike Rodden at 817-505-5154, and someone will return your call to coordinate with you.

Lost Pets

Lancaster Animal Services
690 E. Main Street
Lancaster, TX

Submit lost pet reports by calling 817-459-6777 or at the Arlington Action Center Web site. To view photographs of animals impounded at shelters, go here or here. Residents who find pets are asked to call Animal Services at 817-459-5898, or take them to the Animal Services Center at 1000 S.E. Green Oaks Blvd.

On Facebook
A page has been established to post pictures of missing or found pets from the storms all across North Texas. It can be found here.

For Mexican nationals

The Consulate General of Mexico in Dallas has confirmed the above shelters will receive Mexican citizens. Those who lost important documents should call the consulate at 214-932-0657,  214-932-0654 or 214-932-0659.