Facebook outage triggers online concern


Credit: WFAA

Facebook users were confronted with this message on Tuesday evening as the popular social media network was unavailable.




Posted on June 18, 2013 at 8:50 PM

Updated Tuesday, Jun 18 at 10:44 PM

Facebook, the world's largest social network, was being decidedly anti-social on Tuesday evening when it went offline for many of its 1.1 billion users.

Some people couldn't connect to the service at all; others received a generic error message that said, "Sorry, something went wrong. we're working on getting this fixed as soon as we can."

Rival social media service Twitter exploded with snarky comments about the outage.

At 10:37 p.m., a Facebook spokesman provided this official comment:

"Earlier today, an internal issue in our web infrastructure caused the site to be slow or unavailable for a brief period of time. We resolved the issue quickly, and should now be back to 100%. We apologize for any inconvenience."

The DownWhere.com website listed Facebook's overall status as "severe" based upon reports it was receiving from users in the U.S., Canada and Brazil.

After Facebook started coming back to life around 8:30 p.m., hundreds of visitors to WFAA's page were quick to express their reaction.

"I had 25 minutes of major withdrawal," wrote Cindy Walterscheid. "It was a horrible experience!"

"Scared me," admitted Cynthia Aylor Houck. "Back now."

"Annoyed!" wrote Lisa Near. "Glad to hear it's not just me!"

"My husband and I thought it was our computer being stupid," Shelley Draper-Olsen said.

"My Internet went kooky first, so I thought it was that, but then I could get into everything but Facebook," wrote Kayla Cook. "Confused."

"I thought it was the Apocalypse," Tina Wiley Stringer wrote, adding this: "LOL."

"When FB isn't working, I talk to my kids for a while until it's fixed," joked Christine Carey (we think).

E-mail wzwirko@wfaa.com