DALLAS -- The body of Jean Arnwine, a Dallas missionary who died from injuries she suffered in the Haiti earthquake, is now back home.
Her remains arrived in North Texas late Saturday night along with Dr. Gary Fish, who himself was injured.
They were part of a team from Highland Park United Methodist Church providing eye care in Haiti before the quake struck.
Jean's husband, David Arnwine, said turning to the U.S. government for help in the chaotic days following the disaster only brought more pain.
"They were completely ineffective -- no help whatsoever," Arnwine said.
Since Tuesday, he had been constantly calling the phone numbers the State Department provided for information about Americans in Haiti. He knew his wife was injured; he saw the video of Jean in a crowded medical tent near the Port-au-Prince airport.
But the State Department, Arnwine said, seldom called back.
Three days after the quake, Jean Arnwine, 48, died of internal injuries before she could receive hospital treatment.
But hours after learning of her death, David Arnwine, said he got a painful call. "The State Department called just to tell us she'd been moved from ICU to a room -- and she'd been dead for 16 hours, so it kind of went from frustrating to angry," he said. "Half the time we called they couldn't tell us anything -- then for them to finally call and tell us something and that information to be so hideously wrong ... it was the biggest slap in the face."
Arnwine's information came from a colleague traveling with his wife. Everything -- from her medical flight out of Haiti to her body's return home -- was arranged largely by the Highland Park church that organized the mission.
The State Department did not return News 8 phone calls seeking comment on David Arnwine's complaint, but with such an enormous disaster and so many in need, the administration says relief is never instantaneous.
"Every day that goes by, we get more aid out there, we get more help out there," Secretary of State Hillary Clinton said during a brief visit to the disaster zone.
But that sounds like an excuse to David Arnwine, who wonders why so many survivors were able to get flights out -- but not his wife.
"We are not happy; we didn't get what we should, what she deserved from the government," he said. "It's inexcusable at this point for the resources we have in this country."