Perot Museum summer camp signup frustrates parents

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WFAA

Posted on February 22, 2014 at 10:32 PM

Updated Sunday, Feb 23 at 11:20 PM

Parents hoping to sign their kids up for popular summer camp programs at the Perot Museum of Nature and Science were frustrated Saturday by the online application process.

The museum, named for billionaire benefactor H. Ross Perot, conceded that its computers were slow to respond, blaming "exceptionally high traffic during the first hours of summer camp registration for members."

"You'd think a museum funded by a tech billionaire would have a website that could handle a little traffic," complained John Alexander, writing on the museum's Facebook page.

Abby Beyer wrote that after being stuck in the system for 45 minutes, her preferred camp sold out.

"My son is extremely disappointed that he can't go this year," Beyer wrote.

As of Saturday evening, the majority of summer camp programs were sold out. A spokesman said the Perot Museum is working to improve its system for future registration events.

"We offer our sincere apology for any frustration and inconvenience this may have caused," the statement said. "Thank you to all who provided input about their experience."

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