DALLAS - Despite DART's pledge to make 200 uniformed officers more visible at stations and aboard trains, commuters have claimed the morning trains are ignored.
On Thursday, WFAA took Instant Live 8's mobile technology onto the Blue Line and rode for two hours.
The News 8 crew was on the Blue Line running from the West End to downtown Garland between 5:30 a.m. and 7 a.m. and spotted only two officers, who then jumped off 15 minutes into the ride. Frustrated commuters say this is the time of day when extra security is needed most since it's dark outside and cell phones often lose their signals as the trains travel underground.
"The mornings seem to be ignored, yeah they do,” said David Hamm, a regular DART passenger. “By the time I get to downtown Dallas, you may see a cop get on and ride on towards the Ledbetter end of the ride, but we very seldom see them first thing in the morning."
News 8 did spot four different officers on the platform at the West End station, but none were spotted before 6:30 a.m.
Commuters are fighting back. They've set up a newly formed Facebook page with the goal of announcing security gaps to keep passengers aware.