Verizon customers lose service in North Texas

Verizon Wireless

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(Photo by Justin Sullivan/Getty Images)

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WFAA

Posted on September 3, 2013 at 6:17 PM

Updated Tuesday, Sep 3 at 6:19 PM

Verizon cell phone service is back. The carrier tells News 8 it's looking into what caused a network outage for about an hour on Tuesday afternoon.

Dallas and Collin counties were hardest hit.

WFAA's Facebook page had confirmation of the Verizon problems from dozens of users.

"Verizon has been out here in Cash, Texas for the last hour," wrote Kevin L. Bass.

"Verizon is down," Elizabeth Hobbs added. "Thank goodness for wi-fi."

"Can text but can't call," Sheri Parker Charo wrote from Crandall.

"Verizon Wireless was not working for my husband or me from 4 until 5:30," Julie Constantin Barajas said. "No text and no phone calls. It's back to working now."

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