Credit: New York Post
An American Eagle flight attendant was recorded on video during a crude confrontation with frustrated airline passengers this week. "We will not hear anything," said Jose Serrano, an American Eagle flight attendant, over the aircraft's intercom as the plane sat on the ground. "If you have balls, this is your time, otherwise you're going to have to fly with Jose." But News 8 has learned angry passengers may have started the confrontation.