WFAA Job of the Day

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Job of the day


Posted on March 12, 2010 at 7:41 PM

Updated Friday, Mar 12 at 7:41 PM

Bank of America, Now Hiring Part-Time Telephone Sales Associates in Addison


Company Profile/ Culture:

Bank of America is one of the world's largest financial institutions, serving individual consumers, small and middle market businesses and large corporations with a full range of banking, investing, asset management and other financial and risk-management products and services. The company provides unmatched convenience in the United States, serving more than 38 million consumer and small business relationships with more than 5,800 retail banking offices, more than 16,700 ATMs and award-winning online banking with more than 14 million active users. Bank of America is the No. 1 overall Small Business Administration (SBA) lender in the United States and the No. 1 SBA lender to minority-owned small businesses. Bank of America had over $74 billion in revenues and $21 billion in net income at December 31, 2006. Bank of America Corporation stock (NYSE: BAC) is listed on the New York Stock Exchange. For more information, please go to <>

Card Services manages nearly $190 billion in consumer loans and is the largest credit card issuer in the United States with a significant presence in international markets. Headquartered in Wilmington, Delaware, Card Services has operations throughout the United States and in Canada, Ireland, Spain, and the United Kingdom. The business was formed from the early 2006 merger of Bank of America Card Services and MBNA and is the recognized leader in affinity marketing, or selling to people with a strong common interest. Card Services' products are endorsed by more than 5,000 organizations and financial institutions. We also sell our products through Bank of America's leading distribution network.


Job Description:

Entry-Level position. Receives and / or places telephone calls which are basic and routine. Uses computerized system for tracking, information gathering and/ or troubleshooting. May answer inquiries, resolve problems, promote and sell products/ services and/ or enter or confirm sales. Requires basic knowledge of the organization, products, and/ or services. May respond to customer inquiries by referring them to published materials, secondary sources, or more senior staff. Usually requires ability to navigate a computerized data entry system or other relevant applications.



Required skills:

Excellent oral and written communication skills.

Effective persuasion skills.

Ability to work effectively in a multi-task, high-volume environment.

Self-motivated and results-oriented incumbents are expected to have excellent verbal and written communication skills


Desired skills:

Sales experience highly recommended.

Previous Customer contact experience.

Knowledge of the marketing field.

Bilingual (English and Spanish) candidates are highly encouraged to apply.


Work Schedule:


How To Apply:|-1&feedname=BOAFEEDUSA&BOAFeedName=&jobfamilyid=0&internationalcity=&LocationID=0



Mon-Thurs 5 pm to 10 pm, required to work 2 Fri and 2 Sat per month from 9am to 1pm